Schedule the interview outside of your regular operating hours
Schedule the interview outside of your regular operating hours to ensure you are free of potential distractions and can focus on your meeting with the family.
Prepare an information pack for parents to review during your interview
Prepare an information pack for parents to review during your interview. This typically includes a parent handbook with details of fees, policies and procedures, a parent and child information sheet, a contract agreement and a business card.
Go through your pack with parents
Go through your pack with parents in detail to make sure they fully understand your expectations. For example, you may want to clarify the range of hours you are available, what happens if a child is sick and when and how payments should be made.
Encourage parents to ask questions
Answer all questions as fully and positively as you can to alleviate any concerns they may have.
Thank the parents and invite them to visit during regular working hours
Many parents are eager to see how well you interact with their child as well as the other children in your care.
Conclude your interview by confirming booking
Explain how the process will work: bringing the child for some settling in visits, completing the forms, signing the agreement and agreeing a start date.